Delivery Policy

  • Processing Time:

    • Orders are typically processed within 1-2 business days after payment confirmation, excluding weekends and holidays.
    • Customized or made-to-order items may require additional processing time, as specified in the product description.
  • Shipping Method:

    • We offer standard shipping to addresses within the United Kingdom.
    • All orders qualify for free standard shipping within the UK.
    • Orders are shipped within 5-7 business days from the date of order placement.
  • Delivery Estimates:

    • Delivery estimates provided at checkout are approximate and may vary depending on external factors such as carrier delays and unforeseen circumstances.
    • While we strive to meet the estimated delivery times, we cannot guarantee exact delivery dates.
  • Tracking Information:

    • Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
    • You can track the status of your order by entering the provided tracking number on our website or the carrier's website.
  • Undeliverable Packages:

    • In the event that a package is returned to us as undeliverable due to incorrect address information provided by the customer or failure to collect the package from the carrier, we will attempt to contact the customer to resolve the issue.
    • Additional shipping charges may apply for reshipment if the address provided was inaccurate.
  • Order Tracking and Support:

    • For assistance with tracking your order or inquiries regarding delivery, please contact our customer support team at [info@iconjacket.com].
    • We are committed to providing excellent customer service and will do our best to address any concerns or issues regarding your order.
  • Changes to Delivery Policy:

    • We reserve the right to update or modify our delivery policy at any time without prior notice.
    • Any changes to the delivery policy will be effective immediately upon posting on our website.
  • Contact Information:

    • If you have any questions or concerns about our delivery policy, please contact us at [+447456431336].
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